- Surge Capacity
- Virtual Project Management
- Quality Measure Customer Support
- Meeting Design & Facilitation
- Strategic Planning
- Quality Improvement Project Oversight
- Section 508 Compliance Services
- Contract Deliverable Management
- Partnership & Stakeholder Alignment
- Learning & Action Network Event Management
- Education Program Management
- Continuing Education Accreditation Management
- Webinar Event Management
- E4 Clients
E4’s organizational structure is specifically designed to empower our clients to be creatively and rapidly responsive to meeting all levels of project responsibilities as well as addressing evolving and unanticipated needs.
In addition to the core capabilities listed above, E4 has built an Innovator Network of talented individuals ready to meet clients’ needs. E4 clients often need specialized expertise; E4 fills those unique requirements by contracting with specialists on a case-by-case basis. The E4 Innovator Network offers access to new and fresh perspectives if/when work is stalled or in need of a resurgence of inspired thinking. Finally, if we are not able to find the perfect match in the E4 Innovator Network, E4 will work on our clients’ behalf to find, qualify, and provide appropriate experts in any identified area of need.
Through our 300+ consultants and ability to match needs with expertise, E4 provides resources when and for how long you need them. We respond to requests for surge staffing by tapping into our pool of experts from an array of healthcare fields. Examples of E4’s surge capacity services include: project managers to kick-off a project, subject matter experts to present on webinars, specialized consultants to meet contract requirements, and virtual staff members to support teams for ongoing contracts. E4 also helps clients meet their small business subcontracting goals through our designation as a Woman-Owned Small Business (WOSB), DUNS: 008913672, CAGE: 6HQJ6.
Virtual Project Management
The E4 network includes consultants with extensive knowledge in both traditional and virtual project management. Consultants take ownership over contract deliverables and engage in project management strategies and implementation initiatives to achieve results. E4’s team serves in multifaceted project roles and has the proven tools, templates, and techniques to accurately track, monitor, and analyze both projects and contract deliverables. E4 builds customized project management services solutions using virtual systems, tools, and processes. In addition, E4 builds sustainable project management infrastructures that remains in place after E4’s service concludes.
Quality Measure Customer Support
E4 has expertise in supporting a Q&A process for publicly-reported quality measures including extensively researching available documentation, collaborating with other contractors, and drafting and submitting customized responses using an online system connected to email. E4 consultants bring skills in technical writing, clinical quality improvement, and experience with quality measure development to satisfy contract requirements.
Meeting Design & Facilitation
E4 Enterprise consultants regularly assist companies with meeting design, facilitation, and follow-up. Success is in the details, and clients trust E4 to expertly and efficiently coordinate essential elements. E4 handles everything including creating and distributing meeting materials, facilitating the session, guaranteeing consensus is reached, and ensuring clear direction is provided on actionable and accountable next steps.
E4 consultants work with organizational leaders to design, facilitate, document, and create strategic action plans for our clients. Consultants use a collaborative process in designing the session so that the outcomes are perfectly aligned with the organization’s vision. The E4 process generally includes pre-session interviews with attendees to ensure the in-person time is maximized. Virtual strategy planning meetings can also be conducted using technology that allows attendees to be seen and heard in real-time, thus maximizing the input of every attendee.
Quality Improvement Project Oversight
E4 consultants with more than 25 years of quality improvement experience and certification provide project oversight on any scale. From short-term projects to 5-year contracts, the E4 consultants will provide quality project planning, PDSA cycles, measurement analysis, interpretation, and displays.
Section 508 Compliance Services
E4 creates equal opportunity for all users through our Section 508 Compliance services. The team has completed hundreds of document conversions, working mostly in Adobe and Microsoft Office programs. The 508 team produces fully accessible, public-ready resources that meet all Section 508 requirements, enabling these resources to be accessible to all. In addition to extensive internal training, E4 also provides client education to deliver a base-level understanding of 508 Compliance requirements, develop templates to streamline work, and provide real-time updates on document review progress.
Contract Deliverable Management
E4 consultants with more than 25 years of experience in federal government contracting can excerpt contract milestones, define and assign them, and create tracking mechanisms to ensure they are completed expeditiously. Freeing internal staff from deliverables management allows your organization to focus on other critical work.
Partnership and Stakeholder Alignment
Alignment of partners and stakeholders is essential to working on contracts of all sizes. E4 consultants can facilitate creating alignment among the stakeholders and partners of an organization by identifying their commonalities, understanding where and how the organizations need to intersect, and bringing them together for a common cause. Structures to create alignment may include virtual goal-setting sessions, onsite meetings, interviews, and online surveys.
Learning & Action Network Event Management
E4 consultants have vast experience in LAN event management. Support can range fromcreating event outlines, identifying speakers, hosting the event, creating the slide decks, facilitating the session, and creating and summarizing the event feedback. E4 uses technology such as WebEx, Survey Monkey, Uber conference, BaseCamp, and Smartsheet to ensure virtual LAN events are successful in engaging participants for shared learning. Onsite LAN event management can also be provided.
Education Program Management
With education and certified healthcare professionals on staff, E4 offers a comprehensive solution to planning and implementing Continuing Medical (CME) or other Continuing Education (CE) events. E4 can step in at any point in the process to skillfully coordinate activities, supervise logistics, research and source content experts, as well as provide copywriting and editing capabilities. E4’s experts have assisted multiple organizations with planning CME and nursing CE events under the ACCME & ANCC Accreditation criteria and policies.
Continuing Education Accreditation Management
Managing an accredited continuing education program may be difficult if the subject matter expertise is not available in-house. E4 is able to step in to provide support for organizations seeking primary accreditation as well as those looking to refresh or improve their existing infrastructure to support compliance with the ANCC & ACCME.
Webinar Event Management
E4 maintains a 500-seat Webex Event Center account to support large events. We manage several webinars each month on a variety of topics, all for healthcare entities. E4’s role includes identifying speakers, coordinating and training on use of the WebEx system, planning and logistics documentation and support, as well as identifying and partnering with accredited organizations to provide accredited continuing education for the audience. E4 also hosts live events on the behalf of clients, managing all technical and customer support, as well as editing and encoding the recording of the event for on-demand viewing.
E4 supports an array of national and local clients, ranging from grassroots patient family advocacy organizations to leaders of national organizations by nurturing relationships. E4 clients and partners include national organizations such as The Centers for Medicare & Medicaid Services (CMS), The Center for Medicare and Medicaid Innovation (CMMI), and the American College of Cardiology Foundation (ACCF). We also contract with several Quality Improvement Network-Quality Improvement Organizations (QIN-QIOs) including Alliant GMCF, Qsource, and Telligen. E4 also has a national reach in providing continuing education support, clients in this arena include the American Neurological Association, Wound Ostomy Continence Nurses Society, American Society of Transplantation, American Association of Heart Failure Nurses, Commission for Case Manager Certification, Society for Cardiovascular Magnetic Resonance, International Society for Influenza and other Respiratory Virus Diseases, and Providence Health System-Alaska.
After you work with E4, life as you know it will never be the same. They will raise your standard of excellence and keep your sights on the business goal. They value team and have boundless energy for every person involved. I wish you the good fortune of doing business with E4.
– Tom Brooksher, CEO, Zipline Performance Group
Because of E4’s innate intuition and intelligence, they quickly gain the trust, respect and loyalty of collaborators. E4 uses diversity to the company’s advantage to ensure project collaborators consider all available opportunities while staying on-time, on-budget, and goal-focused. There’s a distinct artfulness to directing this kind of collaboration. E4’s success with this type of leadership is a testament to the understanding that work is usually as much an art as it is a science.
-Erich Kirshner, Kirshner Communications
E4 is a dynamic meeting management and facilitation force; it was clear from the outset that they were going to make something good happen. Their task- oriented, positive, keep-things-moving-at-all-costs approach is infectious and effective. As a group member, you did not want to let them down by failing to deliver on an assigned task. In fact, they simply wouldn’t let you.
– David P. Lambert, Chief Administrative Officer, WVMI, Quality Insights
The best thing to have happened for SMARTCare and has and continues to propel us to another level, was our decision to work with E4. You and your team, are magicians and can make an absent minded professor, like me look like Albert Einstein! Thank you!
– Tom Lewandowski, MD, FACC, Project Director, SMARTCare
Our organization has worked with E4 on a variety of projects since 2012. Their highly skilled and experienced consultants bring a level of professionalism and organization to each project, and provide a rigorous method for project management that is difficult and costly to attain in-house. They operate confidently and require little lead time on even the most complex projects. E4 has lived up to the promise of delivering success by functioning autonomously and expanding our capacity with minimal time on our end and without adding overhead. If you are at a crossroads with a project or any business need, I highly recommend a call to E4.
– Cori Grant, Vice President of Operations for Qsource
I’m truly in awe of [E4’s] capabilities. Some of the best facilitation I’ve ever experienced. And … done virtually makes it even more of an amazing feat!
– Lisa Wynn, MA, BSN, RN, Director, Business Development, OFMQ
Working with E4 has sincerely been one of the highlights of my professional career. E4 has taught me a great deal about working with teams, generating consensus, and adapting to changing environments. E4’s team are proficient facilitators of virtual teams and excel at providing meaningful direction that yields clearly defined action steps, timelines, and commitments. Having worked with Deb Chromik over the course of ten years on numerous initiatives, I provide my most enthusiastic endorsement of Deb and of her team at E4.
– Fred Masoudi, MD, MSPH Associate Professor of Medicine (Cardiology), University of Colorado
E4’s greatest asset is the ability to commit the team as dynamic, engaged, and thoughtful participants in any endeavor. E4 consistently demonstrates an ability to organize information in ways that aim action towards established goals. I promise you will feel fortunate for including E4 in your efforts.
– Harlan Krumholz, MD, SM Professor of Medicine, Epidemiology, and Public Health, Yale University
E4 is has some of the most talented and success-oriented individuals I have had the opportunity to work with in the past twenty years. E4 manages individuals from diverse professional backgrounds with consummate skill, keeping projects on budget and on schedule, and forging strong strategic relationships. E4 is a pleasure to work with.
– Ed Havranek, MD, Cardiologist, Professor of Medicine
The E4 team members display a rare combination of forward thinking intelligence, fair play, loyalty and enthusiasm that makes them a joy to work with. If you have E4 on your team, success is right around the corner!
– Marian Brenton, Sr. Program Manager, Buccaneer Computer Systems and Service
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