Colleen McNally, RN, BSN, MSEd, CPHQ
The Quality Guru
Specialties: Quality Improvement Organizations (QIOs), CMS Contracting, Quality Improvement, Operations, Project Management, Meeting Facilitation
Colleen McNally is a process improvement professional with more than 25 years of experience. She spent the first 10 years of her career in healthcare delivery and healthcare systems administration. Colleen then spent 18 years in Medicare Quality Improvement Organizations (QIOs) in leadership positions ranging from project director to vice president of operations. She has led national QIO support contracts and has had oversight for several QIO contracts. Colleen joined E4 in 2013 bringing expertise in CMS contracting and compliance, corporate systems design and improvement, quality management, and, project design and management.
On a personal note: Colleen enjoys imparting her love of quality improvement to her daughter, Grace, who returns the favor by always saying, “We’ll do better next time!”